Lyra Employee Assistance Programme (EAP)

Help for the Whole Person

When you need a helping hand, the Lyra EAP offers 24/7 mental health and wellbeing support at no cost. This free, confidential service is available to you and your family members to help with many life challenges, including grief, stress, marital or family challenges, and more.

The EAP gives you access to:

  • Up to 8 sessions per year in-person or virtually with a coach or counsellor
  • Financial and legal resources
  • Referrals for eldercare and childcare support
  • Mental wellness tools including self-led support on meditation, stress, and sleep

How It Works

Lyra makes it easier to find and receive confidential, personalised mental health care. In just a few clicks you can sign up on their online platform and be on your way to finding the right coach or therapist for your needs. Lyra’s platform lets you quickly book an appointment either in-person or via live video. As a covered employee, you, your spouse (or common law spouse), and your dependents ages 12 and older can access up to 8 sessions per year with a coach or counsellor at no cost.

Lyra at Your Fingertips

You and your family can engage in many programs that cover all bases of mental wellbeing.

  • Lyra Learn: Interactive mental health courses for managers and individuals.
  • Lyra Gather: Structured discussions, guided by Lyra clinicians. See the online monthly schedule of gatherings for planned dates.
  • Lyra Essentials: Offers members access to a rich library of research-based self-care resources. Tap into guided meditations, how-to videos, and mindfulness tactics for everyday life in Lyra’s app or on the web.
  • Lyra Care Coaching and Counselling: Meet with a coach to get to the root of your challenges, gain new insights, and see things through a new perspective—or receive help from a caring counselling professional.
  • Mental Wellness Tools: Access to mental wellness tools with self-led support on topics like meditation, stress, or sleep. Easily available on-demand, anytime, anywhere on your mobile device or computer.
  • Work-Life Services: You can also get connected to legal, financial, and dependent care services through Lyra.

Get Started

Lyra is for everyone. No matter what you or your family is going through, Lyra can help with just a few simple steps:

  1. Register at aristocrat.lyrahealth.com.
  2. Complete a brief wellness questionnaire to receive personalised care recommendations.
  3. Choose from high-quality coaches and therapists matched to your needs.
  4. Book an appointment, in-person or via video, as early as the next day, or utilise self-care apps.
  5. Start feeling better in just a few sessions.

Briana’s Story

Seeking & Giving Support